We hope you love your Cat Harness Australia purchases. However, if you're not entirely satisfied with your purchase, we're here to help you. Our 30 day satisfaction guarantee will have you purring. Translation: you can return your harness for a full refund of the purchase price if you're not fully satisfied.

Read more about our pawsome refund guarantee here.

Our Hero Packaging Mailers have a reusable strip, so be sure when you unwrap your parcel to cut nicely along the dotted line in case of return, you can reuse the mailer bag.

What happens to our exchange size harnesses?

Ever wondered when you exchange an item where does it go? We have made sure that if return shipping isn't a viable option that we put the trust in our customers to donate the incorrect size to a local cat rescue group. This recycling initiative helps make sure the barely-used cat harness is going to a good home and also encouraging future cat pawrents to walk their future fur babies. Once you have donated the harness onwards we will refund you your harness cost so you can place an order for the correct size.

If there are no local cat rescue groups near you, no worries! You can always return back to us at Cat Harness Australia HQ and we will do the donating on your behalf.

The current rescue group receiving our HQ returns are Kitten Sanctuary. If you are a rescue and would like to sign up to be apart of our harness donation program, please email us at hello@catharnessaustralia.com.au